All City Plumbing & Backflow Testing, Inc

The review indicates a high level of customer satisfaction, emphasizing a successful intervention by the technician, Vic, who promptly addressed the issue with the bathtub faucet and provided a solution that involved the replacement of the ceramic component. Additionally, the reviewer noted the improvement of another faucet handle, which suggests that the service was not only effective but also th... Read more

The review indicates a high level of customer satisfaction, emphasizing a successful intervention by the technician, Vic, who promptly addressed the issue with the bathtub faucet and provided a solution that involved the replacement of the ceramic component. Additionally, the reviewer noted the improvement of another faucet handle, which suggests that the service was not only effective but also thorough. An important aspect of this review is the emphasis on customer education; Vic took the time to explain the proper handling of the water heater, which demonstrates a commitment to not just resolving immediate problems but also ensuring that the customer is informed for future maintenance. This proactive approach likely contributes to building trust and confidence among customers. Overall, the findings among the shared reviews underline the company's strengths in technical proficiency, customer service, and educational support. Read less