Verne

The reviews for Verne's Plumbing reveal a strong positive sentiment regarding the quality of service and professionalism of the staff, with customers frequently mentioning the promptness and responsiveness of the company. Customers appreciate the efficient problem-solving abilities of the plumbers, often contrasting them with experiences from other companies. For instance, one reviewer highlighted... Read more

The reviews for Verne's Plumbing reveal a strong positive sentiment regarding the quality of service and professionalism of the staff, with customers frequently mentioning the promptness and responsiveness of the company. Customers appreciate the efficient problem-solving abilities of the plumbers, often contrasting them with experiences from other companies. For instance, one reviewer highlighted a significant difference in service between Verne's and a less efficient competitor. However, contrary to these positive experiences, several reviews indicate dissatisfaction with pricing and billing practices. Common complaints include instances of overcharging, where customers felt that they were billed for services that could have been completed in significantly less time. Issues arose concerning the transparency of the pricing structure, with some customers feeling blindsided by additional costs associated with labor or parts that were not clearly communicated beforehand. Additionally, frustrations about service follow-ups, or lack thereof, were noted, including instances where promised credits or records were not adequately maintained. Overall, while many reviewers express gratitude for the effective plumbing solutions provided by Verne's Plumbing and report a high likelihood of recommending them to others, it would be prudent for potential customers to discuss pricing and services in detail before any work is done to avoid misunderstandings. The company's positive reputation appears largely sustained, especially among repeat customers who value the responsiveness and reliability of their service. Read less