Clogbusters Plumbing

Across the reviews provided, the majority of customers have expressed a strong appreciation for Clogbusters Plumbing's efficient service, often noting same-day response times and quick resolution of plumbing issues. The technicians, particularly Louis and Robert, receive commendation for their professionalism, courtesy, and in-depth knowledge. Reviewers frequently mention their willingness to go t... Read more

Across the reviews provided, the majority of customers have expressed a strong appreciation for Clogbusters Plumbing's efficient service, often noting same-day response times and quick resolution of plumbing issues. The technicians, particularly Louis and Robert, receive commendation for their professionalism, courtesy, and in-depth knowledge. Reviewers frequently mention their willingness to go the extra mile, often providing additional advice on maintenance and preventive measures without extra charges. There's a consensus that Clogbusters is perceived as a reliable option for plumbing needs, with many customers emphasizing the quality of work and the honesty in assessing plumbing problems. A number of reviews highlight the straightforward, fair pricing model, often describing it as reasonable compared to competitors, thus enhancing trust. On the downside, several reviewers voiced frustration regarding lapses in customer service, particularly citing slow responses to calls. A recurring issue is the lack of communication after service completion, which led to some customers feeling neglected, especially when they attempted to follow up for additional work or inquiries. One reviewer specifically mentioned a negative experience being escalated by an early morning phone call to discuss a three-star review, which felt unprofessional. Additionally, while many customers found Clogbusters to be cost-effective, a few expressed concerns about pricing discrepancies, particularly when discussing service and additional costs for emergency calls or specialized work. Overall, while Clogbusters Plumbing appears to deliver quality service and establish trust with a significant portion of its clientele, addressing the communication issues noted in several reviews could further enhance their reputation and customer satisfaction. Read less