Maxwell Plumbing & Heating

3.4 /5 (38 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Maxwell Plumbing & Heating reflect a polarizing sentiment with strong negative experiences overshadowing a few positive ones. Many customers expressed dissatisfaction due to poor workmanship, lack of professionalism, and inadequate customer service, leading to significant issues requiring further repairs or leading to property damage. Several reviewers described instances where the... Read more

Services Offered Verified by Business

Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Water heater installation
Water heater repair

Business Details

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Workman Score

  • Price-friendly
    60%
  • Professionalism
    40%
  • Experience
    40%
  • Completion
    50%

Overview of Company Customer Sentiment Analysis in January

The reviews reveal a significant divergence in customer experiences with Maxwell Plumbing & Heating, with the majority indicating dissatisfaction. Many customers reported shoddy workmanship, specifically citing issues like improper welding, unfinished jobs, and damage to property, for which the company took little to no responsibility. Specific incidents mentioned include mishandling of belongings... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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