Dun Well Plumbing & Drain

Positive Experiences: - Customer anecdotes indicate that certain employees, particularly Dave and Albert, are competent and professional, often resolving issues promptly and delivering quality service. Several reviews commend the swift response time for urgent requests, particularly during holidays or emergencies. - Some customers have shared satisfaction with the quality of minor plumbing... Read more

Positive Experiences: - Customer anecdotes indicate that certain employees, particularly Dave and Albert, are competent and professional, often resolving issues promptly and delivering quality service. Several reviews commend the swift response time for urgent requests, particularly during holidays or emergencies. - Some customers have shared satisfaction with the quality of minor plumbing jobs, praising the price and efficiency with which they were executed. - There are reports of excellent customer service, where technicians took the time to explain issues and educate clients on plumbing systems.Negative Experiences: - A significant number of reviews report unprofessionalism, particularly citing instances of poor communication and follow-through. Customers frequently mention missed appointments, lack of notification for no-shows, and inadequate responses to inquiries about service delays. - Several reviewers have expressed frustration over inflated pricing. Complaints of quote variations, upselling unnecessary services, and high charges for standard repairs have been prevalent across the feedback. - The issue of receiving incomplete or poor-quality work was a common theme, where customers had to deal with unresolved problems or subsequent damage caused by the technicians' work. Incidents involving flooding due to inadequate job completion were particularly noted. - Customers also warned of unethical behaviors, citing experiences that made them feel taken advantage of during vulnerable times or situations.Trust and Reliability Concerns: - A notable number of reviews raised concerns about the company Read less