The Plumbing Doc

The Plumbing Doc presents a mixed array of sentiments in customer reviews collected over the past month. Many customers praise the company for their prompt service, professionalism, and courteous staff, expressing satisfaction with the quality of their plumbing work. Specific technicians, particularly AJ, Isaac, and Jeremiah, received multiple accolades for their efficiency and technical skills, o... Read more

The Plumbing Doc presents a mixed array of sentiments in customer reviews collected over the past month. Many customers praise the company for their prompt service, professionalism, and courteous staff, expressing satisfaction with the quality of their plumbing work. Specific technicians, particularly AJ, Isaac, and Jeremiah, received multiple accolades for their efficiency and technical skills, often leaving customers feeling relieved and grateful. However, there are notable instances of dissatisfaction related to poor customer service, especially from the owner Rick, who has been reported as condescending and aggressive by some customers. Furthermore, there are complaints about the company's pricing practices and ineffectiveness in certain repairs, leading to a lack of confidence in their services for more complex plumbing issues. Overall, while The Plumbing Doc has a strong base of loyal customers who appreciate their reliability, the glaring inconsistency in service delivery raises concerns among others. Read less