Quality Rooter & Plumbing

The reviews show a notable division in customer experiences with Quality Rooter & Plumbing, reflecting both commendable aspects and serious areas of concern.Positive Aspects: - Professionalism and Skill: Many reviewers commended the technical expertise of plumbers like Eric, Joe, and others, noting their ability to solve problems competently and efficiently. Customers frequently recognized thei... Read more

The reviews show a notable division in customer experiences with Quality Rooter & Plumbing, reflecting both commendable aspects and serious areas of concern.Positive Aspects: - Professionalism and Skill: Many reviewers commended the technical expertise of plumbers like Eric, Joe, and others, noting their ability to solve problems competently and efficiently. Customers frequently recognized their friendly demeanor and willingness to educate clients about plumbing issues. - Timely Service: Several reviews indicated that the company has a strong response time, often dispatching technicians on short notice for emergency plumbing needs, which is highly valued by clients. - Communication on Service: Positive comments were made about the level of communication during service calls, including updates on technician arrival times and thorough explanations of issues and repairs made.Negative Aspects: - Customer Service Issues: A significant number of complaints centered on the office staff, particularly Cherilyn Read less