Mejia

The reviews express a predominance of satisfaction with Mejia's Handyman, specifically emphasizing various aspects of service. Many customers highlight Marco's professionalism, stating he is friendly, communicative, and quick to respond to messages or quote requests. His ability to complete jobs efficiently is frequently noted, and clients appreciate that he cleans up after the work is done, enhan... Read more

The reviews express a predominance of satisfaction with Mejia's Handyman, specifically emphasizing various aspects of service. Many customers highlight Marco's professionalism, stating he is friendly, communicative, and quick to respond to messages or quote requests. His ability to complete jobs efficiently is frequently noted, and clients appreciate that he cleans up after the work is done, enhancing the overall positive experience of hiring him. A common praise manifests in the quality of work delivered, with several customers expressing contentment with repairs and installations, reinforcing their intent to utilize his services for future needs. The sentiment surrounding Marco's character is predominantly positive; multiple reviewers describe him as honest and respectful, further establishing trustworthiness in a service industry where reputation is paramount. On the downside, some reviews point out concerns related to pricing. Multiple customers mention that Marco's estimates, particularly labor costs, were higher than those of competitors, prompting some to seek additional quotes. This inconsistency in pricing perception indicates a potential area for Mejia's Handyman to address, possibly by ensuring that quotes align more closely with market rates or by providing clearer explanations regarding pricing structures. Additionally, a few customers reported challenges with communication, particularly those who experienced delayed responses or difficulty in reaching Marco, which could detract from the otherwise positive impression of his service. A specific review indicated a language barrier, suggesting a limitation in customer service for non-English speakers, and another mentioned a lack of follow-up after initial inquiries. Overall, the consensus highlights Marco's effectiveness as a handyman while also signaling to potential clients the importance of discussing estimates and expectations upfront to avoid misunderstandings. Optimizing communication and transparency around pricing may further enhance the customer experience and foster greater customer loyalty. Read less