B & K Discount Pumping

, the overarching theme indicates a significant concern regarding the treatment of customers, which may stem from biases judging their financial reliability based solely on their names. The reviewer articulated dissatisfaction with how they were perceived as a potential customer and emphasized their strong payment history as a refutation of the inaccurate assumptions made by the company representa... Read more

, the overarching theme indicates a significant concern regarding the treatment of customers, which may stem from biases judging their financial reliability based solely on their names. The reviewer articulated dissatisfaction with how they were perceived as a potential customer and emphasized their strong payment history as a refutation of the inaccurate assumptions made by the company representative. This incident not only caused a breach in trust but also resulted in the customer deciding to take their business elsewhere. The feedback illustrates a crucial area of improvement for B & K Discount Pumping, emphasizing the need for training on customer service and awareness pertaining to biases. Addressing this issue could enhance customer relations and prevent similar losses in the future. Read less