Review and analyze now for company California Plumbing and provide the analysis in the discussed format for the following reviews: '''I had the best experience with California Plumbing! They were on time, very knowledgeable, and the repair was done perfectly. I will definitely recommend them to friends and family! It's about time that I write a review for California Plumbing.
Background: I had purchased a condo in December 2022. There were lots of "old" things in the condo that needed fixing.
At the time, I had homeowners warranty, so I had used that to replace the parts within the toilet. The home inspector had already mentioned at the time that toilets needed replacing at some point.
I only knew that the condos were built in the 1980s. I just didn't want to spend the money if I didn't need to yet! The Call & Quote: Fast forward to May 2024 (about 1.5 years later), one of my toilets finally started leaking again.
I had already decided to just get both toilets replaced. A quick Yelp search, and I found California Plumbing with 5 stars and over 400+ reviews.
A quick call - and they sent someone out fairly quickly to do a quote. *Note - as a female, I totally appreciated that they send a picture of the technician that they are sending to my house*.
I also appreciated that the technician gave me 2 quotes (one for fixing the broken parts and one for replacing toilets all together). The broken parts were antiquated, so it would have taken a while to find without guarantee that it may break again in another 1.5 years or so.
Service: Since I had 2 toilets, I wasn't in a rush to get it replaced that same day or next day (even though California Plumbing offers that service). I just called and made appointment for that following week.
The day of, 2 technicians show up. Toilets were replaced one by one.
They cleaned up everything (threw out the old toilets, swept the floors, etc). No mess was left behind! Cost: Cost of toilets & installation was within the range (based on a Google Search / Forbes Article).
Conclusion: 100% Professional. 100% Recommend.
THANK YOU! Repeat customer bc the quality of service is excellent every time. Rates are also fair.
The previous plumber I hired installed a toilet wrong (2" below the tile), causing a major leak that required an insurance claim! CA Plumbing not only quickly identified the problem, but corrected the installation. The quality work passed inspection by other plumbers, as well as my insurance adjuster.
CA Plumbing did such a good job, that I called them a second time to reconnect my refrigerator. 100% satisfied.
Great experience with the team at California Plumbing. Had to replace an old 40 gallon power vent water heater and decided on going tankless.
Alex and Brandon were super professional and knowledgeable about the whole process. Alex was able to come up with a system and plan to fit my budget with no nonsense up selling.
Brandon took his time to do a clean install and answer all my questions without appearing annoyed. The lady who took my appt calls (Lauren?) was pleasant as well.
Great team work guys! Highly recommended. Hilario stayed on top of our project from bed ginning to end.
competitors seems to have given up quickly with lack of responses. This was the second time using California Plumbing and they weee top notch! We had an excellent experience with California Plumbing.
We were impressed with good professional responses to our first Yelp query for bids from both Aaron (owner) and Lauren (in the office). They made us feel like they wanted our business and were eager to provide good service (in contrast to several other individual plumbers and plumbing companies who either ghosted us or provided incredibly vague estimates and many who would not even provide free estimates...several others wanted to charge $40 to over $100 just for the estimate).
We eventually had 4 plumbers/companies who actually provided solid on-site free in-person estimates after evaluating our project (removal of a sink and replacement with a new one with reinstallation of the fixtures). A couple of others also provided seemingly less complete estimates based on the pictures they asked us to send them.
Efren Diaz was our technician/fully competent plumber who came out (on time, when scheduled) to provide our estimate and he eventually did our work. He was great! In contrast to some of the other plumbers/companies who would wring their hands over one piece or another of our project and make us uncertain about their capability to do the job, Efren was very calm and low key and gave us confidence in his responses to our questions that he fully understood what we thought we needed and his ability to do the work.
Much less drama and angst than we felt like we had to deal with compared to other plumbers/companies. The cost of the estimate Efren provided was not the lowest of the 5 we ultimately seriously considered, but his quote was also far less than the highest bid.
We also appreciated that California Plumbing offered and honored a 10% Military Discount. We had a slight delay (~2 mos.) in actually getting our sink as we had to order and return 5 sinks from Elkay through Home Depot before we actually got the sixth one that was not badly bent.
Lauren let us know that usually their estimates are only good for 30 days, but said she would check with Efren (and maybe Aaron, too?) to see if they would still honor the original quote. They did and we were able to schedule with Efren for the very next day.
Efren arrived on time the day of the installation to do the work and after we briefly reviewed again everything we wanted to have done with the replacement (reattach specific fixtures, include the reverse osmosis line, the main faucet and the air gap, remove a non-functional recirculation pump and an instant hot water reservoir), he got right to work. Again...no muss, no fuss, no drama, just a hard-working plumber doing the work (well!) and solving minor problems as he went along.
He completed the whole job in less than 4 hours, including a conscientious cleanup. Most other plumbers/companies thought it would take them at least 4-6 hours and we had one estimate for 16 hours of labor.
We love our new sink and are grateful to California Plumbing for their professionalism, from Aaron to Lauren and especially to Efren for his strong work and excellent customer service skills. Benji was everything you want in a plumber: prompt, fast, efficient, kind and thorough.
He did a great job explaining what was going on and was very personable. I like him.
I'd recommend him and CA Plumbing for sure. Chico Mancinas and Kristoff did a really great job fixing the pipes for my bathroom and kitchen sinks!!! They also replaced the old and leaking faucet for my bathroom sink.
Everything was done beautifully. Thank you so much!!! Call California Plumbing for your plumbing problems.
These guys are the best!!! We had a fantastic experience with California Plumbing! They fixed our water pressure and temperature problem quickly and efficiently. Brandon, our technician, was extremely professional, informative, and polite throughout the entire process.
We are very happy with the service and highly recommend California Plumbing for any plumbing needs! We had a leak with our irrigation. Aaron came to the house within an hour after calling.
He quickly a ssessed the situation and fixed our leak. He was very friendly and easy to talk to.
It almost felt like it was a buddy coming over to help out with an issue at the house! I would recommend Aaron and his team 10/10 times! Thank you California Plumbing and Aaron for the quick and attentive service! Just had a water line rerouted due to underground leak, California, plumbing was reasonably priced and responsive. Efren the plumber, who did the job was professional, and cleaned up after the work was done.
We have had several emergencies and plumbing problems over the last couple months, and each time California Plumbing was there to help us. We had a leak in an upstairs bathroom most recently, and our insurance was giving us a difficult time, so we called their main number and their dispatcher Alex went out of her way to figure out what the problem was, who she needed to contact at our insurance company and propose a solution.
The customer service of both their dispatchers as well as the plumbers are second to none, and their prices have always been competitive with other estimates we have received from other plumbing companies. I would say their customer service and willing to go the extra mile to help their customers is what separates California Plumbing from a few other plumbers we have had out to the house over the years, and they are highly reccomended! Exceptional service from Alex with California Plumbing! They fixed my shower issues quickly and professionally.
I appreciate their commitment to customer satisfaction! I started working at California Plumbing recently and I am shadowing several more experienced plumbers while perfecting my skills. I am impressed by the pride Chico takes in his work and the quality of the training I am receiving! Everyone at the company is very knowledgable and go the extra mile to make sure all work is completed according to schedule and to high standards.
Great and quick shower valve replacement. Provided informative recommendation for 20 year old shower valve replacement instead of a cartridge replacement.
Plan of repair was good and competitive price. The California Plumbing team is amazing! The dispatcher was friendly and detail oriented.
She was able to help me get an appointment asap for my gas leak. They also helped me pull a permit to get my gas turned back on! I highly recommend! I had a fantastic experience with California Plumbing! Alex, the dispatcher, was incredibly helpful and friendly while scheduling my service.
My toilet was clogged and she was able to get someone out to me quickly! Hector was awesome. He was professional and courteous.
Work wasn't able to be completed, but no fault to California Plumbing. $125? $145? To snake a toilet? The guy who did the job in 3 minutes even gave me the advice to buy my own snake instead of paying them to do it.
However, If you're in a pinch and need the job done quickly call them. I used them once and the plumber who came out was extremely knowledgeable.
He was professional and helped us. Thank you! Chris did an incredible job so professionally and efficiently.
Highly recommend. Thank you so much!!! I used California Plumbing as I had a clogged bathroom sink and water leaking Under my kitchen sink.
They were able to quickly ascertain the problems including that the situation with the kitchen sink was because of a small gap between the top of the sink and the countertop. As the sink and countertop are new I'm now getting that fixed from my contractor.
There was no charge in the diagnosis. As for the bathroom sink they were able to clean out the drain and ensure my other bathroom drain also was fine.
The two plumbers who came out were knowledgeable and excelled in communication. A pleasant experience but an unpleasant problem Efren was amazing, on time, great communication, took time to explain multiple options for me, and got the work done so fast.
My bathroom looks great so pleased with him! I'll definitely call again for my next plumbing need I was very pleased with the service I received from Helario
Read less