Ocla Construction

The analysis of recent reviews for Ocla Construction reveals a split in customer experiences, categorized primarily into positive reports and negative feedback. Positive Feedback:Timeliness and Organization: Many reviews note that Ocla Construction representatives, such as Ali and Amir, are efficient in their communication and scheduling. Several customers appreciate that they responded promptly ... Read more

The analysis of recent reviews for Ocla Construction reveals a split in customer experiences, categorized primarily into positive reports and negative feedback. Positive Feedback:Timeliness and Organization: Many reviews note that Ocla Construction representatives, such as Ali and Amir, are efficient in their communication and scheduling. Several customers appreciate that they responded promptly to inquiries and were able to schedule work quickly.Quality of Work: Specific projects received commendations for their execution. Customers described feeling satisfied with the job quality, particularly in instances like the installation of a shower door and fireplace renovation. The attention to detail and craftsmanship were highlighted, with reviewers expressing happiness with the final outcome.Professionalism and Courtesy: Reviewers frequently mentioned the courteous nature of the workers, who were considerate about cleanliness, such as removing shoes before entering homes, which was seen as a thoughtful gesture. Negative Feedback:Quality Issues: The critical review outlines severe imperfections in the work conducted over several years. Customers voiced disappointment regarding foundational integrity, waterproofing mishaps, and poor-quality installations. The reviewer specifically mentioned needing to redo various projects due to these issues, underscoring potential systemic lapses in quality control.Lack of Accountability: A significant complaint centers on the perceived lack of responsibility from the contractor. The reviewer felt ignored when issues arose and expressed frustration over Ali's failure to promptly rectify mistakes, indicating a troubling trend in customer service for clients seeking solutions.Communication Challenges: Issues with responsiveness indicated an inconsistency in customer relations, mainly from one reviewer Read less