Cox Plumbing and Leak Detection

The review reflects a significant dissatisfaction with Cox Plumbing and Leak Detection regarding their reliability and customer service. The key points extracted from the review indicate that the company may struggle with honoring scheduled appointments, which directly impacts customer trust and confidence. The customer's inability to reach the company or receive any acknowledgment of their record... Read more

The review reflects a significant dissatisfaction with Cox Plumbing and Leak Detection regarding their reliability and customer service. The key points extracted from the review indicate that the company may struggle with honoring scheduled appointments, which directly impacts customer trust and confidence. The customer's inability to reach the company or receive any acknowledgment of their recorded message adds to the disappointment, suggesting a potential issue with communication practices during challenging circumstances, such as situations involving Covid-19. Overall, the sentiment points to a need for improved scheduling adherence and proactive communication from Cox Plumbing and Leak Detection to enhance customer satisfaction and mitigate feelings of frustration. Read less