Veteran Rooter

Upon reviewing the feedback for Veteran Rooter, a notable trend emerges regarding customer experiences. Several reviewers lauded Tommy as a stand-out technician, noting his ability to quickly diagnose and fix plumbing issues. Lines of communication during the service were appreciated, as customers felt informed about the procedures and potential maintenance tips provided by him. Conversely, a pre... Read more

Upon reviewing the feedback for Veteran Rooter, a notable trend emerges regarding customer experiences. Several reviewers lauded Tommy as a stand-out technician, noting his ability to quickly diagnose and fix plumbing issues. Lines of communication during the service were appreciated, as customers felt informed about the procedures and potential maintenance tips provided by him. Conversely, a prevalent concern among many reviews revolves around unexpected charges and a lack of transparency regarding the company's billing practices. Customers referenced situations where they were charged for a diagnostic visit without a clear understanding of the difference between a service call and diagnostic fee. This confusion led some to feel taken advantage of, especially after having been promised different pricing structures beforehand. Additionally, issues arose from the handling of home warranty claims, with reviews highlighting dissatisfaction regarding the company Read less