Overview of Company Customer Sentiment Analysis in January
The review reflects a highly negative sentiment towards Benjamin Franklin Plumbing Cabot. The customer expresses dissatisfaction with both the quality of the plumbing work performed and the company's handling of subsequent customer service issues. The miscommunication regarding the billing, coupled with the accusatory attitude from the office staff, has left the customer frustrated and unwilling t... Read more
The review reflects a highly negative sentiment towards Benjamin Franklin Plumbing Cabot. The customer expresses dissatisfaction with both the quality of the plumbing work performed and the company's handling of subsequent customer service issues. The miscommunication regarding the billing, coupled with the accusatory attitude from the office staff, has left the customer frustrated and unwilling to recommend the company to others. Overall, the review highlights serious concerns regarding the reliability of the service and the company Read less