Arkansas Leak Detection

The overall sentiment regarding Arkansas Leak Detection is predominantly negative, stemming from a recent experience with inaccurate diagnostics and poor customer service. The reviews express disappointment, frustration, and a feeling of being ignored, particularly in terms of follow-up and resolution. The reviewers feel that their concerns were not taken seriously, leading to a lack of trust in t... Read more

The overall sentiment regarding Arkansas Leak Detection is predominantly negative, stemming from a recent experience with inaccurate diagnostics and poor customer service. The reviews express disappointment, frustration, and a feeling of being ignored, particularly in terms of follow-up and resolution. The reviewers feel that their concerns were not taken seriously, leading to a lack of trust in the company's reliability and professionalism. In detail, the reviewer describes a specific incident where a leak detection service was performed. The technician marked what was believed to be the location of the leak; however, this turned out to be incorrect, resulting in unnecessary extra work and costs. When the reviewer sought a refund due to the inaccuracies, they encountered difficulty in communication, with claims of unreturned calls and a perceived dismissal of their concerns by the company's representatives. The feeling of being treated unfairly, compounded by a belief that gender may have influenced the service experience, further exacerbates the negative sentiment. Read less