Ace Rooter & Plumbing

Many of the reviews indicate a struggle with consistent service quality. On one end of the spectrum, customers like DJ and Erin reported a positive experience with fast, efficient service and friendly staff. Similarly, another reviewer mentioned a quick response to a leaking hot water heater, highlighting effective customer service and competitive pricing compared to competitors. These positive re... Read more

Many of the reviews indicate a struggle with consistent service quality. On one end of the spectrum, customers like DJ and Erin reported a positive experience with fast, efficient service and friendly staff. Similarly, another reviewer mentioned a quick response to a leaking hot water heater, highlighting effective customer service and competitive pricing compared to competitors. These positive reviews tend to emphasize promptness, professionalism, and the affordability of services, suggesting that when Ace Rooter & Plumbing performs well, they can exceed customer expectations. However, a significant portion of reviews reflects severe dissatisfaction, particularly involving the handling of plumbing issues that led to more significant problems, such as damaging plumbing or failure to communicate effectively with clients. Multiple customers described incidents where the service rendered resulted in complications Read less