Stacy

The reviews indicate a stark contrast in customer experiences with Stacy's Plumbing. On one hand, certain clients portray a positive view of the company, emphasizing reliability and cost-effectiveness. For instance, a review praises the affordability and acknowledges previous quotes from competitors, which reflects a sense of relief and satisfaction at finding a service that fits their budget. Fur... Read more

The reviews indicate a stark contrast in customer experiences with Stacy's Plumbing. On one hand, certain clients portray a positive view of the company, emphasizing reliability and cost-effectiveness. For instance, a review praises the affordability and acknowledges previous quotes from competitors, which reflects a sense of relief and satisfaction at finding a service that fits their budget. Furthermore, another reviewer has highlighted the punctuality, work completion, and cleanliness of the company, underscoring a positive experience with efficient repairs at their duplexes. However, the negative sentiments carry substantial weight. Numerous reviews point out serious flaws, such as poor communication, inadequate follow-up on service requests, and perceived overcharging for materials and labor. One reviewer specifically recounted a frustrating experience related to a water heater installation, noting the lack of response from the technician despite prior assurances, indicating a breakdown in customer service and trust. Common findings suggest a pattern where expectations are not met, particularly concerning service reliability and follow-through. Customers express a sense of betrayal when initial promises of timely and effective service are not honored. Issues with cleanup and proper finishing of jobs further contribute to dissatisfaction, as clients feel neglected and forced to deal with problems post-service. In summary, while some customers appreciate the affordability and immediate service from Stacy Read less