PHD

PHD Plumbing earns strong marks for professionalism, with dozens of reviews praising punctuality, courtesy, cleanliness, and communication from both field technicians and office staff. Pricing is generally viewed as fair and reasonable, though one significant negative review describes a likely unnecessary $1,600 water heater replacement — a serious concern that tempers the pricing score. Project... Read more

PHD Plumbing earns strong marks for professionalism, with dozens of reviews praising punctuality, courtesy, cleanliness, and communication from both field technicians and office staff. Pricing is generally viewed as fair and reasonable, though one significant negative review describes a likely unnecessary $1,600 water heater replacement — a serious concern that tempers the pricing score. Project completion is the most mixed dimension: the majority of jobs are described as completed well and on time, but there are notable failures including a broken pipe left unrepaired for over a year despite three promises to return, a follow-up estimate that was never delivered, a flooding incident in a new home attributed to overlooked drain installation, and a sink installation that failed within days of completion on the road. Experience scores moderately well overall, with many reviewers praising technical knowledge and problem-solving, but the water heater misdiagnosis and the RV sink failure represent meaningful skill or quality-control lapses that cannot be ignored. Read less