Milo’s Plumbing

Milo's Plumbing shows a genuinely mixed track record across all four dimensions. Professionalism scores moderately — several reviews praise courteous, prompt technicians by name (Josh, Shawn, Jose), but others cite poor phone communication, refusal to provide upfront quotes, and a lack of accountability when work caused damage. Pricing is the weakest dimension, with multiple reviewers explicitly... Read more

Milo's Plumbing shows a genuinely mixed track record across all four dimensions. Professionalism scores moderately — several reviews praise courteous, prompt technicians by name (Josh, Shawn, Jose), but others cite poor phone communication, refusal to provide upfront quotes, and a lack of accountability when work caused damage. Pricing is the weakest dimension, with multiple reviewers explicitly calling out overcharging, bait-and-switch tactics, and a quote that appeared to be nearly triple a reasonable labor rate; only one review praised pricing as reasonable. Project completion is a significant concern — at least two reviews describe work that was left incomplete or had to be redone by another contractor, including a bathroom left unusable and a defective toilet that was never properly resolved. Experience scores slightly higher, as several reviews acknowledge skilled and knowledgeable technicians, but this is undercut by instances of poor workmanship and a failure to escalate a known defective product. Read less