The Solar Store

The Solar Store demonstrates solid technical expertise and generally professional staff interactions, with many customers praising knowledgeable technicians and responsive service. However, the company is significantly hampered by chronic project completion and communication failures, including multi-month delays, unannounced visits, and poor follow-up. Pricing concerns are substantial, with multi... Read more

The Solar Store demonstrates solid technical expertise and generally professional staff interactions, with many customers praising knowledgeable technicians and responsive service. However, the company is significantly hampered by chronic project completion and communication failures, including multi-month delays, unannounced visits, and poor follow-up. Pricing concerns are substantial, with multiple complaints about hidden charges, unexpected cost increases, and dishonest billing practices. While recent reviews (2024-2025) show improvement in responsiveness and professionalism, older reviews reveal serious systemic issues with project management, transparency, and customer service recovery. Read less