The Carlson Company

Carlson Company demonstrates strong technical expertise and responsiveness, with multiple reviews praising knowledgeable technicians and quick emergency response. However, serious pricing concerns significantly undermine the overall score: two detailed 1-star reviews from 2018 document deceptive quoting practices, unauthorized charges, and aggressive collection tactics that directly contradict the... Read more

Carlson Company demonstrates strong technical expertise and responsiveness, with multiple reviews praising knowledgeable technicians and quick emergency response. However, serious pricing concerns significantly undermine the overall score: two detailed 1-star reviews from 2018 document deceptive quoting practices, unauthorized charges, and aggressive collection tactics that directly contradict the positive reviews. The company appears to deliver quality work but has a documented pattern of charging substantially more than quoted and adding unexpected fees, creating substantial trust and value-for-money issues. Read less