Right On Plumbing

The reviews for Right On Plumbing reveal a generally favorable perception among customers regarding their services. A strong recurring theme is the high level of professionalism and competence exhibited by their team. Customers expressed satisfaction with the expertise demonstrated, particularly by team members like Tina and Derek, who were acknowledged for their efficiency and thoroughness. This ... Read more

The reviews for Right On Plumbing reveal a generally favorable perception among customers regarding their services. A strong recurring theme is the high level of professionalism and competence exhibited by their team. Customers expressed satisfaction with the expertise demonstrated, particularly by team members like Tina and Derek, who were acknowledged for their efficiency and thoroughness. This suggests a skilled labor force that effectively addresses plumbing issues, even in more complex scenarios, as one client noted the successful repair of a complicated clogged sink. Cost-effectiveness is another significant aspect highlighted in the reviews. Customers frequently mention the competitive pricing of Right On Plumbing in comparison to other companies, indicating that they find value in the services provided. This is particularly relevant for emergencies, where timely response and reasonable quotes were appreciated. However, there is a notable exception reflected in one negative review regarding communication issues, specifically the lack of timely updates concerning a scheduled appointment. The reviewer expressed frustration over a delayed arrival without prior notification, which detracted from their overall experience. This shows that while the technical capabilities are strong, there might be room for improvement in customer communication and reliability in scheduling. Additional positive sentiments were directed towards the integrity and customer service skills of the staff, particularly Tina, who was praised for her ethical approach and her ability to gain clients' trust without resorting to upselling tactics. This aligns with the overall sentiment of clients feeling that they receive honest and straightforward service. In summary, while most feedback is positive, suggesting that Right On Plumbing is a reliable choice for plumbing needs, addressing the identified communication shortcomings could enhance customer satisfaction even further. The strong recommendations from various customers indicate that Right On Plumbing has built a reputation for being a trustworthy and efficient plumbing service in their area. Read less