Plumber Kings

The reviews gathered indicate a stark division in customer experiences with Plumber Kings. On one hand, there is a notable dissatisfaction from a reviewer who faced a myriad of issues during a substantial plumbing project, which included inadequate installations, bureaucratic blame shifting, and overall poor communication. This reviewer felt frustrated and let down, emphasizing a sense of betrayal... Read more

The reviews gathered indicate a stark division in customer experiences with Plumber Kings. On one hand, there is a notable dissatisfaction from a reviewer who faced a myriad of issues during a substantial plumbing project, which included inadequate installations, bureaucratic blame shifting, and overall poor communication. This reviewer felt frustrated and let down, emphasizing a sense of betrayal regarding the service that was promised versus what was ultimately delivered. Key complaints include lack of timely communication, unqualified personnel on-site, and incomplete work that led to further complications. On the other hand, there are glowing reviews praising the professionalism and efficiency of individual employees, particularly Robert, who garnered compliments for his communication skills and effectiveness. These positive experiences emphasize promptness and technical knowledge, contrasting sharply with the negative feedback about Chris and his crew. Common findings reveal that:Inconsistent Service Quality: There appears to be a split in the quality of workmanship and professionalism based on which employee is engaged in the job. Robert Read less