Oro Valley Plumbing

Oro Valley Plumbing has a strong base of loyal, satisfied customers who consistently praise Rick's honesty, responsiveness, and technical competence across a wide range of plumbing jobs. However, a meaningful cluster of negative reviews raises serious concerns: multiple reviewers describe billing disputes, charges for time spent away from the job site, a completed job using inferior parts, and at ... Read more

Oro Valley Plumbing has a strong base of loyal, satisfied customers who consistently praise Rick's honesty, responsiveness, and technical competence across a wide range of plumbing jobs. However, a meaningful cluster of negative reviews raises serious concerns: multiple reviewers describe billing disputes, charges for time spent away from the job site, a completed job using inferior parts, and at least one reviewer alleging belligerent behavior and gender-based mistreatment. Project completion is also dinged by one reviewer who explicitly states the work was left unfinished and callbacks were not honored. Pricing confidence is dragged down by recurring complaints about unexpected charges, a $149 trip charge for a quote, and disputed hourly billing practices. The positive reviews are specific and credible, but so are the negative ones, preventing this contractor from scoring in the upper tier. Read less