Naughton’s

This contractor's review profile is overwhelmingly negative across all four scored dimensions. Professionalism is severely damaged by repeated accounts of no-shows, ignored calls and texts, rude phone interactions, and failure to return customer money — with only one or two positive reviews noting respectful and timely service. Project completion is the weakest area, with multiple reviews descri... Read more

This contractor's review profile is overwhelmingly negative across all four scored dimensions. Professionalism is severely damaged by repeated accounts of no-shows, ignored calls and texts, rude phone interactions, and failure to return customer money — with only one or two positive reviews noting respectful and timely service. Project completion is the weakest area, with multiple reviews describing abandoned installations, wrong units delivered, unfinished ductwork, missing screws, leaking copper tubing, and months-long avoidance of resolution. Pricing drew explicit criticism for markups far above market rates and a lack of transparency, though a small number of older reviews noted fair pricing. Experience and workmanship were called into serious question by accounts of defective or mismatched products being sold, an incorrect part recommendation that burned out a heater board, and installations described as poor quality by multiple subsequent contractors. Read less