Mr. Rooter Plumbing of Tucson

This contractor has a deeply polarized review profile. A large cluster of recent reviews (2025, 2024) praises individual technicians by name — Robert, Adam, Jose, Javier, Arron, and others — for being professional, courteous, communicative, and completing jobs well. However, a substantial and persistent body of negative reviews spanning 2006 through 2025 documents serious concerns: repeated al... Read more

This contractor has a deeply polarized review profile. A large cluster of recent reviews (2025, 2024) praises individual technicians by name — Robert, Adam, Jose, Javier, Arron, and others — for being professional, courteous, communicative, and completing jobs well. However, a substantial and persistent body of negative reviews spanning 2006 through 2025 documents serious concerns: repeated allegations of bait-and-switch pricing, inflated quotes for unnecessary work, failure to show up or follow through on commitments, and aggressive upselling tactics. Pricing is the weakest dimension, with dozens of reviewers explicitly calling out overcharging, misleading coupons, and quotes 2–10x higher than competitors. Project completion is mixed — many jobs were finished well, but multiple reviews describe abandoned work, unresolved problems after multiple visits, and failure to honor warranties or deliver promised follow-up. The professionalism score reflects genuinely strong individual technician behavior tempered by systemic office and scheduling failures. Read less