Mr B’s Plumbing Sewer & Drain

Mr. B's Plumbing earns strong marks across all four dimensions, driven by a large volume of reviews consistently praising Norm's responsiveness, honesty, and technical knowledge. Pricing is a notable strength — multiple reviewers explicitly contrast his fair rates against overcharging competitors, and several mention he avoided unnecessary upsells. Professionalism scores well overall but is temp... Read more

Mr. B's Plumbing earns strong marks across all four dimensions, driven by a large volume of reviews consistently praising Norm's responsiveness, honesty, and technical knowledge. Pricing is a notable strength — multiple reviewers explicitly contrast his fair rates against overcharging competitors, and several mention he avoided unnecessary upsells. Professionalism scores well overall but is tempered by two serious complaints: one no-show with no callback, and one reviewer who was blown off entirely when trying to schedule a bid, both of which represent meaningful failures in reliability. Project completion is generally strong, with most jobs described as completed promptly and correctly, but one review documents a clear workmanship error (forgotten dishwasher knockout plug during disposal install) that required the customer to redo the job themselves. Experience is consistently praised, with reviewers highlighting Norm's diagnostic accuracy, educational approach, and ability to find cost-effective solutions. Read less