Monsoon Home Maintenance

Troy receives consistently positive feedback from repeat customers on responsiveness, punctuality, and attitude — however, a detailed 1-star review from 2024 describes a serious professionalism failure involving aggressive and dismissive communication, which significantly drags down the professionalism score. Pricing is generally viewed as reasonable and transparent, with one reviewer specifical... Read more

Troy receives consistently positive feedback from repeat customers on responsiveness, punctuality, and attitude — however, a detailed 1-star review from 2024 describes a serious professionalism failure involving aggressive and dismissive communication, which significantly drags down the professionalism score. Pricing is generally viewed as reasonable and transparent, with one reviewer specifically noting Troy recommended repairs over replacements to save money. Project completion is mostly positive across multiple service types, but the 2024 incident involved a job that was never started due to the breakdown in communication, which is a meaningful completion concern. Experience is rated positively by multiple reviewers citing skill and knowledge, though the refusal to answer a direct technical question in the 2024 review raises a flag about transparency. Read less