Cummings Plumbing Heating and Cooling

Cummings Plumbing receives overwhelmingly negative reviews across all four dimensions, with pricing being the single most damaging factor. Dozens of reviewers explicitly describe being quoted prices 3x to 10x higher than competitors, with repeated allegations of targeting elderly and vulnerable customers with inflated or fabricated repair needs. Professionalism is mixed: a small number of positive... Read more

Cummings Plumbing receives overwhelmingly negative reviews across all four dimensions, with pricing being the single most damaging factor. Dozens of reviewers explicitly describe being quoted prices 3x to 10x higher than competitors, with repeated allegations of targeting elderly and vulnerable customers with inflated or fabricated repair needs. Professionalism is mixed: a small number of positive reviews praise specific technicians by name for courtesy and responsiveness, but these are vastly outnumbered by complaints about no-shows, failure to call back, rude behavior, and dismissive supervisors. Project completion is severely undermined by multiple accounts of abandoned work, jobs that took far longer than promised, unresolved callbacks, and repairs that failed immediately after completion. Technical experience scores low due to numerous accounts of misdiagnosis — recommending full repipes or major replacements for problems that other plumbers resolved for a fraction of the cost with minor fixes. Read less