Cal’s Plumbing

Cal's Plumbing scores well on professionalism and experience, with dozens of reviewers praising named technicians like Nick, Billy, Leonard, Jonathan, and Tyler for being courteous, knowledgeable, punctual, and thorough. Project completion is generally strong, with most jobs described as fully resolved, though a handful of notable failures — including an unresolved leak left for elderly clients,... Read more

Cal's Plumbing scores well on professionalism and experience, with dozens of reviewers praising named technicians like Nick, Billy, Leonard, Jonathan, and Tyler for being courteous, knowledgeable, punctual, and thorough. Project completion is generally strong, with most jobs described as fully resolved, though a handful of notable failures — including an unresolved leak left for elderly clients, a plumber who never followed up on a promised valve replacement, and a video inspection file that was never properly delivered — pull the score down meaningfully. The most significant drag on the overall WW Score is pricing: a large and consistent body of complaints across multiple years describes charges as excessive, sometimes 2–3 times higher than competitors for identical work, with specific examples including $517 for a toilet repair, $400 for a 20-minute toilet pull, $262 for a 10-minute cartridge swap, and $500 for a straightforward sink swap. While some reviewers describe pricing as fair or reasonable, the volume and specificity of overpricing complaints is too substantial to ignore. Experience scores well overall but is tempered by a few instances of misdiagnosis or incomplete problem-solving. Read less