A.S.G. Plumbing

The reviews depict a company characterized by a strong presence of skilled workmanship and dedication to quality, as evidenced by multiple customers praising Anthony for his thoroughness and attention to detail. His tendency to explain the work done and provide competitive warranties has led to a positive perception among many users. Specific praises mention timely service, responsiveness, and a g... Read more

The reviews depict a company characterized by a strong presence of skilled workmanship and dedication to quality, as evidenced by multiple customers praising Anthony for his thoroughness and attention to detail. His tendency to explain the work done and provide competitive warranties has led to a positive perception among many users. Specific praises mention timely service, responsiveness, and a genuine desire to prevent future plumbing issues through advice. However, contrasting this positive sentiment, there is a troubling undercurrent of criticism regarding pricing practices. Several reviews highlight the feeling of being overcharged, with one customer shocked by the rates perceived as higher than licensed competitors. This has led to sentiments of mistrust and skepticism about the company's pricing structure, with claims that Anthony bases his charges on customers' financial appearances rather than standard rates. Moreover, a few negative reviews bring attention to service reliability, citing missed appointments and a lack of communication as significant points of frustration. This inconsistency in customer service, particularly regarding scheduling and follow-up, adds to a divided perception of the company's reliability. In conclusion, while A.S.G. Plumbing is recognized for its expert plumbing services and customer engagement, issues surrounding pricing transparency and service reliability present opportunities for improvement to avoid alienating potential customers. Read less