AquaVets

AquaVets presents a deeply mixed record across all four dimensions. Professionalism is severely dragged down by multiple credible accounts of the owner yelling at customers, failing to return calls or texts for weeks, going on vacation mid-project without notice, and ghosting clients entirely after taking payment — though a handful of positive reviews do praise responsiveness and friendliness in... Read more

AquaVets presents a deeply mixed record across all four dimensions. Professionalism is severely dragged down by multiple credible accounts of the owner yelling at customers, failing to return calls or texts for weeks, going on vacation mid-project without notice, and ghosting clients entirely after taking payment — though a handful of positive reviews do praise responsiveness and friendliness in early interactions. Project completion is the most damaging dimension: multiple reviewers explicitly describe abandoned work, no-shows, months-long delays, paid-in-full jobs left incomplete, and one reviewer reporting they had to hire other companies to redo the work and repair damage caused. On the positive side, pricing is generally viewed favorably by those who received completed work, with several noting fair quotes, price matching, and no hidden charges. Workmanship quality is inconsistent — some reviewers praise skilled, custom installations while others describe incorrect pitch, holes left in walls, and gutters that failed to function properly. Read less