Al Coronado Plumbing

Al Coronado Plumbing receives consistently strong marks for individual technician professionalism — many named technicians (Marty, Bruce, Kenny, Brandon, Tyson, Julian, Bobby, etc.) are praised for punctuality, communication, courtesy, and explaining work clearly. However, the company is severely and repeatedly penalized on pricing, with dozens of reviews across many years describing quotes that... Read more

Al Coronado Plumbing receives consistently strong marks for individual technician professionalism — many named technicians (Marty, Bruce, Kenny, Brandon, Tyson, Julian, Bobby, etc.) are praised for punctuality, communication, courtesy, and explaining work clearly. However, the company is severely and repeatedly penalized on pricing, with dozens of reviews across many years describing quotes that were 2x to 10x higher than competitors, aggressive upselling, pressure tactics, and in several cases outright allegations of fraudulent or unnecessary work recommendations. Project completion is mixed: many jobs are completed well and with warranties, but there are notable failures including a job abandoned mid-work, a callback that resulted in an additional charge, work done incorrectly requiring a second plumber, and at least one instance of a technician walking off a job. Experience scores are dragged down by multiple credible accounts of technicians misdiagnosing problems, recommending unnecessary repairs, and in a few cases performing substandard work that failed shortly after completion. The wide gap between the glowing recent reviews and the pattern of serious complaints — particularly around pricing and ethics — significantly limits the overall trustworthiness of the score. Read less