Agile Plumbing

Analyzing the reviews for Agile Plumbing reveals a divisive perception among clients. Positive comments predominantly focus on Michael's reliability and technical expertise. Customers noted his ability to arrive promptly, offer suitable solutions in urgent situations, and effectively communicate updates, which contributed to a positive customer service experience. Instances where he effectively di... Read more

Analyzing the reviews for Agile Plumbing reveals a divisive perception among clients. Positive comments predominantly focus on Michael's reliability and technical expertise. Customers noted his ability to arrive promptly, offer suitable solutions in urgent situations, and effectively communicate updates, which contributed to a positive customer service experience. Instances where he effectively diagnosed plumbing issues without jumping to expensive solutions, such as running assessments with a camera instead of immediately using invasive tools, were also highlighted as commendable. On the contrary, many reviews encapsulated significant dissatisfaction, pointing toward systemic issues within the company rather than individual plumbing problems. Customers criticized the unprofessional behavior of the receptionist and other back-office personnel, stressing the importance of effective communication Read less