365 Plumbing

Positive Feedback: A segment of the reviews highlights commendable aspects of 365 Plumbing, noting excellent customer service, professionalism, and prompt responses. Customers appreciated same-day service, as well as favorable pricing relative to competitors. These points bolster the company's reputation for reliability and customer satisfaction.Negative Experiences: Contrarily, several customers ... Read more

Positive Feedback: A segment of the reviews highlights commendable aspects of 365 Plumbing, noting excellent customer service, professionalism, and prompt responses. Customers appreciated same-day service, as well as favorable pricing relative to competitors. These points bolster the company's reputation for reliability and customer satisfaction.Negative Experiences: Contrarily, several customers reported negative experiences related to pricing practices and job execution. Key concerns included: - Pricing Discrepancies: A common theme is the perceived overcharging. One customer specifically noted a significant difference between the quoted price and the final amount charged, leading to frustration and distrust. - Incomplete Jobs: Another significant point of contention is the incomplete execution of jobs, with customers expressing dissatisfaction over work that was not finished as promised, further compounding their negative experience. - Communication Issues: There were also complaints about poor communication, especially regarding returning calls, which contributed to customers feeling undervalued and ignored.Overall Sentiment: The dichotomy in reviews suggests that while 365 Plumbing has the potential to deliver quality service, inconsistencies in billing and customer service hinder a uniformly positive perception. Potential customers may want to proceed with caution and clarify all pricing parameters upfront to avoid misunderstandings. Read less