Precision Plumbing of Sierra Vista

The reviews collectively highlight a stark contrast in customer experiences with Precision Plumbing. Positive feedback centers on specific services such as the installation of a water softener, where customers praised the technician's professionalism and efficiency. This indicates that when the service is performed, it is often done to a high standard, which slightly enhances the company's reput... Read more

The reviews collectively highlight a stark contrast in customer experiences with Precision Plumbing. Positive feedback centers on specific services such as the installation of a water softener, where customers praised the technician's professionalism and efficiency. This indicates that when the service is performed, it is often done to a high standard, which slightly enhances the company's reputation. Conversely, many reviews reveal critical issues, particularly regarding communication and follow-up service. Customers reported unreturned calls, full voicemail boxes, and poor handling of urgent situations, such as plumbing emergencies. This suggests a potentially severe gap in customer service and reliability, which undermines the technical competence evidenced in their occasional successful installations. Additionally, the reviews highlight frustration with the management Read less