Merit Plumbing Services

Merit Plumbing Services receives a mixed bag of reviews, reflecting both commendable customer service and troubling incidents. Many customers express appreciation for the prompt response, professionalism, and effectiveness of the technicians, highlighting their willingness to accommodate urgent requests and perform quality work. However, recurring issues with customer support, particularly from th... Read more

Merit Plumbing Services receives a mixed bag of reviews, reflecting both commendable customer service and troubling incidents. Many customers express appreciation for the prompt response, professionalism, and effectiveness of the technicians, highlighting their willingness to accommodate urgent requests and perform quality work. However, recurring issues with customer support, particularly from the owner, and frustrations regarding service on more complex jobs have led to negative sentiments. Some customers report dissatisfaction due to unresolved issues, cost concerns, and perceived lack of accountability. Overall, while there are highly satisfied customers praising their quick, reliable service, a notable number express serious concerns about communication and follow-through. Read less