AAM Plumbing Services

AAM Plumbing has a strong base of loyal, satisfied customers who consistently praise Mohammed's responsiveness, punctuality, and personal professionalism across many years of reviews. However, the score is meaningfully pulled down by several serious negative incidents: one reviewer documented property damage from a torch scorch that the company refused to own or properly compensate, another detail... Read more

AAM Plumbing has a strong base of loyal, satisfied customers who consistently praise Mohammed's responsiveness, punctuality, and personal professionalism across many years of reviews. However, the score is meaningfully pulled down by several serious negative incidents: one reviewer documented property damage from a torch scorch that the company refused to own or properly compensate, another detailed a pattern of bait-and-switch pricing, incomplete work, faulty workmanship charged back to the customer, and physical damage to a new cabinet left unaddressed. Pricing confidence is further undermined by a documented instance of a quote that expanded with undisclosed add-ons upon arrival. Project completion is the most penalized dimension, as multiple reviews describe work that required callbacks, was not finished correctly the first time, or involved disputed charges for redoing faulty initial work. The experience dimension reflects a split picture: many reviewers praise skill and efficiency, but the negative reviews describe technically poor outcomes including an unlevel dishwasher, bad sealant, and an incorrectly drilled cabinet. Read less