Prescott plumbing

Prescott Plumbing presents a deeply mixed picture across all four dimensions. On the positive side, two recent 2024 reviews highlight Charlie's responsiveness, courteous attitude, fair pricing, and willingness to help after hours — genuine strengths. However, three negative reviews (spanning 2020–2022) describe serious failures: incomplete work left unfinished for months, jobs that failed with... Read more

Prescott Plumbing presents a deeply mixed picture across all four dimensions. On the positive side, two recent 2024 reviews highlight Charlie's responsiveness, courteous attitude, fair pricing, and willingness to help after hours — genuine strengths. However, three negative reviews (spanning 2020–2022) describe serious failures: incomplete work left unfinished for months, jobs that failed within days requiring rehire of a competitor, and a disputed charge for a toilet that was never actually fixed. Professionalism scores are dragged down by reports of unkind phone interactions, broken follow-up promises, and a technician leaving a job site open during rain. Project completion is the most concerning dimension, with multiple explicit accounts of work not being finished or failing shortly after completion. The recency split is notable — the two most recent reviews (2024) are positive, while the three most critical reviews are from 2020–2022, suggesting possible improvement over time, though this cannot be confirmed with only six reviews. Read less