Plumbing Guild

Two positive reviews praise Richard's responsiveness, communication, and technical knowledge, including resolving a gas company red tag and providing creative remodel ideas. However, a highly detailed and serious negative review from 2023 alleges repeated pattern of charging far above quoted prices, performing unauthorized work, and manipulating a vulnerable elderly person — all of which severel... Read more

Two positive reviews praise Richard's responsiveness, communication, and technical knowledge, including resolving a gas company red tag and providing creative remodel ideas. However, a highly detailed and serious negative review from 2023 alleges repeated pattern of charging far above quoted prices, performing unauthorized work, and manipulating a vulnerable elderly person — all of which severely impact the pricing, professionalism, and project completion scores. The negative review is unusually specific and credible, referencing exact dollar amounts, named individuals, and a formal complaint to the Yavapai County Contractors Association, which increases its weight significantly. The overall score reflects a deeply mixed picture that cannot be resolved with only three reviews. Read less