Blue Plumbing & Drain Cleaning

Blue Plumbing earns strong marks for professionalism in the majority of reviews, with repeated praise for punctuality, friendliness, clear communication, and courteous technicians — particularly Michael, CJ, and Brad. However, professionalism is meaningfully dragged down by a cluster of serious negative reviews describing rude behavior, a technician who refused to complete work and left a mess, ... Read more

Blue Plumbing earns strong marks for professionalism in the majority of reviews, with repeated praise for punctuality, friendliness, clear communication, and courteous technicians — particularly Michael, CJ, and Brad. However, professionalism is meaningfully dragged down by a cluster of serious negative reviews describing rude behavior, a technician who refused to complete work and left a mess, an owner who used profanity and dismissed customer complaints, and a failure to return calls. Pricing is the weakest dimension: while several reviewers praised fair or transparent pricing, a notable number of reviews explicitly describe prices that more than doubled from initial quotes, charges described as 'highway robbery,' and a contractual clause threatening legal action against negative reviewers — a significant red flag. Project completion is mixed: most jobs appear to have been finished, but at least two reviews describe incomplete work, a flooded kitchen two days after a repair, and a no-show cancellation. Experience scores moderately well, with many reviewers praising knowledgeable and skilled technicians, though the broken snake, sewage spill, and rocking replacement toilet in one negative review temper that score. Read less