Tom The Plumber

Customers lauded Tom's punctuality and professionalism in many instances, with several reviewers remarking on his friendly demeanor and efficient work. They emphasized their satisfaction with the quality of service, indicating that Tom and his team provided competitive pricing, which they found appealing. Reviews highlighting experiences with services like sink installations, toilet repairs, and e... Read more

Customers lauded Tom's punctuality and professionalism in many instances, with several reviewers remarking on his friendly demeanor and efficient work. They emphasized their satisfaction with the quality of service, indicating that Tom and his team provided competitive pricing, which they found appealing. Reviews highlighting experiences with services like sink installations, toilet repairs, and efficient communication demonstrated a high level of customer satisfaction, leading some reviewers to recommend Tom for plumbing services in the future. Conversely, numerous reviews reflected significant dissatisfaction with Tom's reliability and communication. Some customers experienced last-minute cancellations or were left waiting without follow-up, indicating a troubling pattern regarding appointment commitments. Issues arose from miscommunication, leading to frustrations for those who felt neglected. Furthermore, customers reported inadequate service regarding repairs, leading to unresolved plumbing issues after Tom's visit or even damage in cases where competence was questioned. The discrepancy in experiences suggests a possible inconsistency in the service quality provided by Tom and his team. While many customers had positive interactions and felt confident in recommending him, the negative experiences related to reliability and communication overshadowed these commendations for others. As a result, prospective customers may find valuable insights in the reviews regarding the importance of confirming appointment details and setting clear expectations when engaging with Tom The Plumber. Read less