Review and analyze now for company ProSkill Services and provide the analysis in the discussed format for the following reviews: '''Karl was extremely professional, courteous, and informative. Called Proskill on a hot Saturday for an AC not working and tech was there within 30 minutes of hanging up.
Highly recommended. Friendly.
Have used Proskill before and will continue to use going forward! Amazing staff and company, pricing also extremely reasonable. No hiddens here nor 2nd mortgage needed to pay.
A++++ Best company in the area. Had a backed up plumbing issue, Aaron came out within an hour and fixed the issue right away.
Honesty and the best service every time. Joe came out and tried to help us find a leak from one of my mom's bathrooms.
It has happened before and it was from the guest bathroom. He looked behind the shower hardware and could see any leaks.
Peaked in the attic to see if there was any plumbing pipes which there weren't. He couldn't find anything.
My husband will have to make a hole in the wall and we can assess and then have them come back out to see what is hiding. He was friendly, professional and wore booties taking them on and off as he came in and out.
Will be calling them back once the hole is made. We need to take some extra mold protection during the process and make sure my mom isn't home.
Besides having this company install two new HVAC systems in my home I have had the pleasure of dealing with several of their employees from installation to service calls. I have yet to meet an employee that was not only knowledgeable, professional, friendly, and willing to work with me on any problems found.
I have referred this company to my friends, son and will continue to use them when I downsize and move again next month to check my current system then. Want an honest company? Here you have one that is also affordable and honest.
Jason Larson, their estimator will work with your budget and get you the best deal. Who do you call when your AC ain't working on Mothers day and house full of guests from around the country.
ProSkill was great arranged a same day and texted once the technician was on his way. Cody was great at diagnosing and fixing our problem They came out to change filters and service.
My system was working worse than it was before, after they were finished. I called and they sent a technician to check.
He wanted to charge me a service charge to check things out. I said that was ridiculous because my system worked fine before they came to service.
He said he would check the system. He said that I had a problem that he just happened to have a part for after telling me that my system was 25 years old.
Then charged me $340 to change this part. I don't feel these people can be trusted.
We paid $2900 for replacement of a 50 gas water heater. I feel that is WAY too expensive.
Of course you don't get hot water until its fixed. They came fast, and did a good job, but I think that cost is too much.
We will NOT be using them again. Once again Louis far exceeded our expectations with superb service! He was quick to diagnose our A/C issue and fixed it expediently.
He offers easy to understand explanations and is very approachable to talk. Louis and ProSkill are both top notch! As usual from ProSkill, I received excellent service.....JR was on time, professional but friendly and accomodating.
He did the check of my smoke detection and changed my A/C filter as well as getting on my roof in hellish heat and serviced my A/C. He was clear and concise on what he had done and I received the report and invoices minutes after he left.
I am always impressed by the profession and friendly manner of everyone I speak to in this company and the skill of those who have serviced my A/C, plumbing, and insulation issues in the past. Regarding Leon G.: Last summer during the worst of the heat wave on a week-end my AC went out.
Several AC service companies did not respond to my calls for help and several did but only to tell me my unit was beyond repair and the parts were not made anymore. They were there only to sell me a new unit.
After contacting ProSkill they sent a technician right away, Leon G. He was truly a breath of fresh air.
He examined the unit and had the parts to fix it. It was a comfort to know I could trust a company while being in such dire straits .
He fixed my AC and advised me of parts I would most likely need repair in the near future. I called ProSkill back for a maintenance by Leon G.
this spring and felt comfortable with discussing a new unit with him and Jake who was also very helpful. So great to have a company to trust for these kinds of decisions! Thank you Leon and Jake.
Look forward to your doing maintenance in the future. I would also like to thank Cezar H.
who headed the crew who just installed by new unit. Very Professional and hard working.
Most grateful for the patience while instructing me on the new high tech. thermostat.
Cezar is very knowledgeable and was able to answer all questions. ProSkill installed a Trane AC in our home.
ProSkill has the best warranty. In addition to the great warranty from Trane, they gave us a 12 year labor warranty.
The job description was 4 pages of details on all that would be done. The installers were highly knowledgeable and attentive to any questions or concerns we had.
They were very careful to clean up well and even painted the attic access panel when they were done. The technicians made sure the thermostat was added to our phone so any changes to temperature could even be made remotely.
Highly satisfied with this company, the products they sell and the service they provide. The installation was perfect and the Technician/Cody had all the answers! I wondered why I should pay more $$ for a softener and he explained how the resin for the hard Arizona well water is a huge factor.
The cost of installation was more than my water softener so that is another thing to consider. I wish I could have gotten more information from the person answering the phone initially.
I was told the estimate would be free and it was! The chance to talk to the installation/technician before making a purchase and before installation could be priceless! Thank You Don't waste your time with this place! Their prices are absolutely outrageous! They don't have technicians any longer, they just try to sell you overpriced new units. Quoted me $6k higher than 3 other bids I received for a new AC split system.
The sales person was very arrogant and even laughed at me when I questioned his pricing. Used to be a good local Anthem company, now they just try to rip you off.
Responsive, reasonable, and no pushy upselling. Tech JR knew exactly what problem we had.
Will do business with them again. We have used Proskill for new HVAC/ AC system, new Water Filtration System for drinking & water softener, a Plumbing repair, new 10 yr Lithium battery Carbon Monoxide devices, and the latest project being update of poor Attic Insulation to bring to Code.
All workmanship has been superior, great customer service, worker info sent with photos before appt so you know who's coming, always on time, knowledgeable staff, friendly, & courteous. They work very hard on the job, always show before and after photos of work done, & clean up the area when done.
If you have any additional questions or concerns after a job, they address them right away. They really go the extra mile! We are extremely satisfied customers! Thank you, Proskill! Depends who is doing the maintenance.
Some time come cross they just want to make you spend $$$ for stuff not even broken. Why can I find a honest company and do an honest work.
We called ProSkill because our Home Warranty company chose a vendor who was 2 days out on coming to fix our AC after they fixed it a couple days previous and it failed again. It's summer in Phx and temps over 100 and they said they couldn't come for 2 more days.
So we called ProSkill, and they dispatched a tech immediately, and he arrived within 30 minutes! Richard was professional and courteous and got us back up and running in minutes. He was thorough and did a system inspection as well.
He fixed the issue, which was caused by carelessness from the previous company. I would HIGHLY recommend ProSkills to anyone.
Sam just replaced my water heater. He was very knowledgeable and their customer service has been kind and efficient.
I researched and inquired about a Bradford White water heater replacement on Thursday (nonemergent) and it was replaced on Saturday. My old one was original to the house (16 years old) and I wanted to be proactive.
The final price was a little lower than I was originally quoted. Sam went over all my options, knew code, and reviewed everything after.
He kept his work site clean and wore shoe covers when coming into my house to run the bath tub water after. Could not be more pleased with the service from ProSkill.
I had a water leak and the technician (shout out to Tim), quickly identified the issue and made the repair. He was knowledgeable and kind.
Highly recommend calling ProSkill. I always use ProSkill and will continue to do so.
Service is great, I trust every team they send. I trust their salesman, Hector, and I always feel that they treated me fairly and they gave me the best solution.
Two A/Cs and a water softner, water conditioner, plumbing work and maintenance...I use them for all of it! Our water heater failed on Sunday and I called dispatch and they arranged for someone to be out early Monday afternoon. Tim T.
was out about an hour earlier than scheduled ready to install a new tank for our water heater. We spent probably 30 minutes with him where he explained the benefits of tankless v.
our tank system. He offered prices for both systems and based on his comments and my own research, we chose tankless.
No pressure from him to choose and even said that we could wait a day or so with no issues. Tim and helper Holden were out first thing this morning (Wednesday) to install our new tankless system.
They were both very professional and completed the job almost exactly at the time they promised. Tim will be back within a week or so for their Quality Control check to make sure that everything is work properly and to our liking.
Proskill may not be the least expensive company around but they are certainly worth every penny you pay in terms of service and professionalism. Definitely our go-to company for plumbing and HVAC We used them to replace our two A/C units last year.
From the bid to the quality inspection done after the job was completed couldn't have been more professional. I recommended them to my sister to replace three units at her house.
Highly recommended. I'm a former home inspector and very picky on how things are done.
I received three estimates and overwhelmingly went with ProSkill Services. Scott Bashaar arrived promptly for the inspection and to go over things.
It was the most professional experience I have ever had. He address all my questions and concerns.
Later that day, I received a full detailed estimate and a couple answers to questions that needed verifying with his manager. Contract was though and price was more than fair.
System was replaced 10 days later. Scott once again, showed-up on time with installers Doug Adams & Hunter Elliot.
He made sure there was no questions or concerns, before getting them off to a great start. I followed Doug & Hunter throughout the day.
Their workmanship was impressive and they were very friendly. My Trane 18I System was installed just over a month ago.
I have had no issues and been extremely happy with both ProSkill Services and Trane, though out the whole process. We had our 5 ton AC unit and heat exchanger replaced today.
The technician team included Carlos and Jose. These guys are very skilled professional and courteous.
I highly recommend Pro Skill for HVAC replacement, and or service. Just a update.
They the service provider had the audacity to tell me they will no longer want help my familyout Said I harrassed the person ( talking with fork tounge) This place has really gone down hill Buyer beware We had Pro Skill install a 75 Gallon water heater and a Tankless water heater. The service was excellent.
They were prompt, professional and courteous. Their price was fair and very competitive.
Work was done April 12,2023 I had Pro Skill Air Conditioning serviced. I called for an appointment and they were here the next day, on time.
They spent time doing a thorough inspection and wore booties each time they entered the house. They were very professional, friendly, affordable, and explained everything to me.
I signed up for their yearly HVAC Preventative Maintenance program which I think is a real good deal. There was no pressure to buy a new air conditioner.
Hector and Eric were amazing! My overall experience was very good. Now I'm going to make an appointment for a much needed water heater.
When it came time to finally (after 4 years) have a proper AC maintenance service done, there is no other company we would call but ProSkill. Why? Everything they've done (fixed a leaking faucet, expertly installed a new water heater, carefully flushing said water heater) has gone easily and very well, with the work holding up perfectly.
A special shout-out to the office staff too. Their communication skills are exemplary.
They put the "service" into customer service. This time, we were lucky enough to get Karl Palmer, who turned out to be Mr.
HVAC Extraordinaire. Some guys called in sick that day as well, so Karl volunteered to pick up all of those appts.
On a Saturday. Wow.
From the moment he stepped out of his truck, he was friendly, personable, and professional. He went right to work (booties and mask on for the in-house part), starting with checking the AC filter, the vent temps, and then climbing up into the attic to test the air handler, drainage, etc., documenting everything with pics.
He even took the time to cut in a special pipe to pour in the drainage pan test water, (which told me that the last company here never even tested the drainage, though they said they did). Then it was on to inspecting, testing and cleaning the capacitor (outside unit).
Karl is very systematic and logical about the protocols followed for doing the job right. You know everything is actually being checked.
There is nothing sloppy or haphazard about his methods. The guy definitely knows his stuff and takes pride in his profession, including kindly educating customers (I tend to ask a lot of questions, which he patiently answered).
Everything was done in a little under 2 hours, and the system passed with flying colors. No one in AZ can afford to have their AC die, so it's important to have that peace of mind that it will be there for you.
Because ProSkill and Karl were there for us, now I can be confident of there being no summer "melt downs" in the future. Thank you, and keep up the great work! :) No he did not spend 1 hr 48 mins ...
it took him maybe 30 mins unless you are charging me for his time to go to Home Depot to get the part??? DO NOT use this Company! It was time for me to find an air conditioning company that was local, responsive and available. Proskill met all of my needs.
I had a wiring issue when installing a Google Nest thermostat. Proskill quickly diagnosed and fixed the problem in the attic.
Proskill has good communication and appointment reminders. They aren't cheap, so educate yourself about their fee schedule , but I don't think they are overpriced.
Will use again. We decided to go with ProSkill for our AC replacement after receiving bids from several different local companies.
Based on our interaction with ProSkill and their commitment to customer satisfaction, we decided to go with them for our 4 ton Trane XV18i unit. The installation went smoothly and they were able to complete all the work in one day and add the duct run that we requested.
Over all, we are very satisfied with the work and the function of the unit. We'd be coming back for our AC needs.
I can't recommend PROSKILL highly enough for all their help in replacing our failed AC system in a professional, timely and cost-effective manner. They even loaned me a temporary unit until our new one could be installed! Call these guys first if you need help with a failed AC unit.
They are simply the BEST. Real Pros.
ProSkill was super responsive and able to get out to assist me the same day with issues with my air conditioning. The tech was super helpful and not pushy at all once he figured out what was wrong.
Very reasonable pricing and very quick/ thorough in fixing the issue. I had the unfortunate luck of having both AC units break in the middle of Arizona heat wave above 110 degrees late Saturday night.
I must've called around half dozen places on Sunday but they were all booked 3 days out. When I called Proskill Services, not only did they have opening, they said they will be over in 2 hours.
The technician, Julio arrived half hour early too. Needless to say, I was very impressed already.
Julio fixed one AC, but had to order a part for my second unit. He came the very next day and repaired the second unit.
My AC is running smoothly now and it's much quieter too. Julio was very courteous, friendly and professional.
Highly highly recommend Proskill Services. Jared was early - called to verify - was friendly, professional, efficient and knew how to evaluate our water pressure problem and how to fix it, unlike the last plumber we called.
Thank you for such great service! We will always call Proskill first. Chance promptly sent his "top guy" Eric C.
to check out my system and advise on expanding my system to help with cooling and heating in an addition to our home. Eric was awesome! not only checked out the system and gave an honest estimate on the addition but discovered some issues and several problems with the existing system.
He was able to correct the issues and get our system running top notch. We will forever use Proskill for all of our HVAC needs.
Bob and Pam Louis and deon were 1st class, all pro techs. They were polite and simply outstanding professionals.
For nearly 5 hrs in the heat (going in & out, up & down) they been worked their tail's off to get the AC system working. I highly recommend ProSkill and those two gentlemen, udi katz Have 3 toilets, all of them having issues.
We had Decio Arnot at the house. He was quick, professional, courteous, and got the job done.
Outstanding service. Thank you Decio and ProSkill.
Reliable and dependable. JoAnn and Walter Dudek I found ProSkill services on Yelp...
Looking for honest Plummer ...and not skyrocket Prices... OMG!! Found the right company.
And the right person.. CRAIG..St.Louis MO.
Young Man... polite, clean, and very knowledgeable.
We had a leak at our bar sink...he found the leak Fix the problem ...cleaned up...AND, ask is there Anything else ...that we needed help with ? What a nice , efficient , on time, Company to do business with... DEFINITELY RECOMMEND THIS COMPANY PROSKILL SERVICES..
Thanks again , Laveda E. Proskill was professional, responsive, and competitive.
I used them to replace the Pan under my AC. I would use them again without reservations.
Had our air conditioning serviced . They were on time ; did a thorough inspection of our system.
Recommend a few things that needed to be fixed . Did the repair .
Leonardo was very nice , explained everything with pictures of before and after work was completed. Definitely would recommend them .
If you go to their website, schedule an appointment based on the date and time provided evidently that is only a "request ". At least that is what I was told by dispatch.
I had a scheduled appointment for Wednesday between noon and 4pm, again this is based on what their website provided. Dispatch calls me and informed me the earliest is April 8th.
Absolutely a bait and switch. Thrilled with the quick service and knowledge of the two plumbers this company provided me to solve a tricky issue of a bathtub clog on an older property.
The first plumber came out and called another plumber at the company to get his take on the situation and next day the 2nd plumber came out and solved the issue. Very happy customer here! Thank you ProSkill! I scheduled ProSkill to come out and repair a crack in our pipe.
I explained to the scheduler that it was a pvc pipe, 1-1/4", that connected to the copper pipe and that it was the main line going into the house from the well. I had already requested that a hose bib be installed on a stub out that was installed when we built the house but the hose bib was never completed.
The technician arrived and he did not have any of the information I gave to the scheduler. Therefore, he did not have any of the materials needed to make these repairs nor was he willing to get them and come back and fix the pipe.
He was rude and unknowledgeable. Would never call on them again.
After no call/no shows from both Howard Air and Parker & Sons we turned to Yelp for guidance. ProSkill was highly rated, and were able to schedule an appointment within the week.
Cody and Robert showed up within five minutes of the scheduled time, finished quickly, had some credible maintenance suggestions. They also put on booties without being asked.
All and all, a very positive experience. Update 02/08/2021: Greg and the GM reached out over the weekend and had Greg come out in the morning today to take a courtesy look at my work (I installed a sink over the weekend myself).
They helped fix a tiny barely dripping nuisance cold valve supply line and ensured everything was done properly as spoiler alert: I am not a plumber. They also made things right with the sink.
I will chalk this up to a very green technician needing some coaching rather than an overall bad business. Still taking a star off for the initial encounter but the response warrants a 4 star rating.
We could potentially do business in the future as long as experienced, seasoned techs come and do work here based on the service after the first experience. I had a terrible experience.
My A/C was broken. They came the same day and saw the issue right away.
There was a wire that the connector had fallen off and become unplugged from the capacitor. There was a fixed fee for the visit which would be applied toward the cost of repairs.
I asked the technician to plug it back in and I'm sure the cost would be less than the $79 fee. He said electrical wire repairs were $189!! I said all you have to do it plug it back in.
He said he would speak with his boss. Then told me it would cost $389 because I should replace the capacitor.
I said I had just replaced it 2 months prior. But he insisted.
I told him no. Paid the $79.
He left and I plugged it back in and it has been fine. This is what all of us fear.
A company preying upon seniors that have no option and need the air conditioning. They should be ashamed..
Called at 7:15, needing to replace my leaking water heater. Sam came by as scheduled at 10am that morning.
Within 3 hours, Sam had removed my old water heater, and installed the need one. Very patient and helpful, ensuring I was familiar with what to expect, and how the water heater operated.
That evening, my wife expressed surprise at how quickly we get hot water at the kitchen sink. Great experience, start to finish.
Sam was sure I was aware of all the options, and there was no pressure to buy more than was necessary. I would highly recommend ProSkills, and Sam for your plumbing needs.
Hired these guys to come do some plumbing and job was quick and decently priced. About a month later there was some leaking.
Their master plumber Mike was there at 8 am next morning to address the issue. He was professional and friendly.
Job went smoothly and I am still very happy with this company. My overall experience has been very positive.
Would definitely recommend. In the last two years we've had ProSkill replace our HVAC system, water heater, add an electrical outlet and install a water bypass valve to isolate our irrigation drip system.
Today we had the water heater replaced by Decio. He was on-time, honest and did a great job.
ProSkill just finished my attic insulation. They were wonderful! Eddy managed the project and saw to every detail from start to finish.
Greg and Nick kept gave me up to the minute info on their progress, showing me pictures as they went along. They protected my house before they started and cleaned up every night, including vacuuming.
It only took less than an hour for my house to be toasty warm with no drafts. They also sealed everything in the ceiling so my heat/AC won't be escaping to the attic.
I already feel like it was worth the money. Job well done, ProSkill! Great plumbing work.
Tech explained everything he was doing. Discussed all my options.
Fixed the problem fast. Hi Tyler, Thanks for writing and I did receive your message, but I have been busy and I have not been able to return your call.
However, The price we were quoted by your Technician was nearly the cost of a new AC unit including the metal boxes, which as it turned out were not needed, so the job was far cheaper still. Even if one of your estimates was cheaper at $5,117 that pricing is well above your competitors pricing and the service we received from the company we hired was timely and excellent pricing and service.
I used to be a Property Claims Adjuster and so I'm used to reviewing Contractor estimates and I have also had insulation blown into an attic on a prior home, and the price I paid was in line and fixed our AC issue. Thanks for offering support and the phone call, but we had already moved quickly to have another company perform the job.
Proskill installed a new AC for us at our old house so when our new house needed a new HVAC system, we called them first. After 3 estimates, they were not only the best price but the least amount of pressure also.
They are professional and transparent. No sales pitch.
Honest guys who want to do a good job. From scheduling to install, the entire process was efficient and easy.
Communication is excellent. No stress at all! They installed our new system and did a very thorough job making sure everything was done well and working well before leaving.
Professional installers who keep everything clean and neat. Thank you for being a reliable company that we can trust with all of our home needs! Tyson came out today to do a free safety inspection.
I have used Pro Skill for years for my heating and air. They are great, Never had a problem, so I though I'd give them a try in the area of plumbing.
I am a senior citizen, retired and have little knowledge re plumbing. He was so kind and informative.
I always ask questions. He showed me where my main shut off was, where the shut off is to the water heater, discussed instant hot water and how it works, Most of all he discovered that my soft water tank was shut off.
A different plumbing company was at my house a couple of months ago, servicing the soft water and osmosis. Apparently he shut off the softener and never turned it on.
He found no other issues. From now on, Proskill will be my go to plumbers.
Our 1.7 year water heater stopped working. This man knew exactly what to look for, as it was the breaker.
His diagnosis procedure was fast and efficient and fixed the problem within 30 minutes. In today's time, it's very rare to experience a phenomenal company and service, and this company was professional, affordable, on time, and did a superior job.
We HIGHLY recommend this company and will use then in the future going forward. Gabriel & Greg were incredible! Thank you SO much for restoring our hot water on a Sunday.
I contacted ProSkill Services regarding water leaking in the utility room from behind the wall. I met with Daniel McAninch and discussed the issue at hand with options available for me.
Daniel was able to diagnose the problem quickly (I needed a cracked laundry box replaced - Project #112769392) and set the expectations, time frame and provided a competitive bid to order parts. Dispatch kept me informed as to his arrival both times which was helpful.
With the project completed Daniel walked me through the process again. He made each of his cuts into the drywall as minimally invasive using straight lines so as to present as little work as possible for the contractor to patch the wall.
I was impressed with his professionalism, his ability to solve the problem within a short period of time, his craftsmanship and his communication skills. Because of his listening skills he remembered an ongoing problem with a water softener drainpipe that I had expressed initially and without being asked took the time to extend the copper pipe an additional inch or so thereby eliminating any future concerns on my part.
I highly recommend ProSkill Services and want to thank Daniel McAninch for his impressive work ethic. Repeated customer of Proskill last 8+ years, they have done every job we've request perfect! No issues, no matter who we speak too, or provides the repair service in need, all are courteous, professional, very knowledgeable.
The response is so quick, we had a leak in the wall behind our refrigerator, started last evening, we had to turned off main water to house, called this morning, BAM! Cody F. from Proskill (plumbing) got the pipe fixed, and restored our weekend.
Proskill is our team of professionals we call every time we need help, they always deliver. Thank you Proskill, Thank you Cody!!! Great Job!!! I've used ProSkill now for electrical and insulation installation.
Everything from the quote to the completion of the work was outstanding. They answer the phone quickly and the technicians are very knowledgeable and customer centric.
They want every aspect of the job to be perfect.....even clean up. I highly recommend ProSkill Services! I was very pleased and impressed with my AC installation.
From the time of the quote, to completion of the job, it was a great and painless experience handled in the most professional manner. Hector came over to review my situation (16 year old unit that was on its last leg) and then quickly provided a quote.
From there, he coordinated the efforts of scheduling and explained the process. We scheduled our install a few weeks out, and unfortunately it just happened to fall in mid-June with the major heat wave.
Despite the ridiculous heat, Jake and Ethan handled it like pros! They worked so so hard and never once complained or looked defeated. They even took the time to explain the new system and help set up the new thermostat.
I was very pleased with how courteous and professional they were, top notch. Overall, I'm so happy I went with ProSkill.
There are tons of AC companies so choosing just one is a big choice. But trust me, you won't be disappointed.
Thank you ProSkill! We've been dedicated customers of EZ-Flow for years. Because they're based on Mesa, sometimes it's a few days before they can get out to my area (far north Phoenix) and that's fair.
As ProSkill is Anthem-based and my neighbors on Next Door seem to love them, we decided to give them a shot. Our RO unit was broken and we had two leaks in two different bathrooms.
Our appointment was easy to schedule and our technician was very polite and courteous. He replaced the RO unit and it's functioning wonderfully now.
He replaced the innards of two separate toilets (ostensibly to fix the leaks?). The next day, I noticed water all over the water closet again (which is why what prompted us to call them in the first place).
Upon closer examination, there was a rusted bolt at the bottom of the toilet that was the clear reason for the clear. We called and the technician came out the same day.
Where things went wrong is when he tried to charge us $60 to fix the issue he was supposed to have the day prior. If he didn't fix the issue the day prior, that tells me the toilet innards were fine and probably didn't need replacing so we paid for something that didn't need doing.
And to try to charge us again for failing to do what should have been done the first time? Nope. I'm going back to EZ-Flow.
UPDATE: The owner reached out and demonstrated stellar care and concern for our poor experience. A portion of what we paid is being refunded and the amount of goodwill shown is enough to change my rating.
I am impressed with the swift action on the part of the owner and his dedication to righting a poor situation. Thank you Tyler! After 3 attempts to validate the surprising amount of positive reviews, I am having a hard time even giving them a single star.
If you have unlimited disposable income, and enjoy wasting money, call these guys. We haven't even seen any work they've completed recently, because their bids have been anywhere from 20% to 10x more than their competitors, not an exaggeration.
They just tried charging us more to vacuum a coolant line on a mini split, than the unit is worth, brand new. This was the third and final strike against them on us.
We will not consider them at all in future, as the company that used to operate successfully in this area under that name, apparently no longer exists. Do yourself a favor, if it's an AC issue, call Desert Chill, great quality work, fair prices, no shenanigans.
If you have a plumbing problem, there are literally a dozen local options, that won't "case your place" upon arrival and adjust their price on the fly... Had a tankless water heater system along with new water softener and carbon filter system installed.
Steven E and Caine were here all day and did an amazing job with the installation, programming, education and clean up! Steven's attention to detail and his high standards when it comes to installation and service are top notch and best I have had the pleasure to witness. Everything went well and I know ProSkill stands behind their products and service.
Highly recommend! Amazing service, extremely knowledgeable technician, quick response on the weekend, slightly expensive, but not surprising considering it was considered "an emergency" -will do business with this company again. So far we have used ProSkill three times.
Our latest call out was for a clogged drain. The technician was super nice and professional.
No BS. No upsell.
He was in and out in less than an hour and our drain is running great. He left zero mess behind.
Also, the office does a great job of notifying you admit who is coming and when they will arrive. ProSkill services a/c technician, Pat Murphy, is super skilled and knowledgeable in the detailed work in hooking up my hood insert to the exhaust line.
He moved the duct and secured the appliance so it will work for years to come. Pro skills was the only company in the area that could do this work and was done in an excellent way.
I cannot thank Pat and Pro-Skill Services enough! Thanks to Yelp for locating such a great firm for me. I contacted Proskill online about kinds of service that can be delivered and immediately was responded to and a call was set up.
ProSkill found a window that suited me, sent me a text confirmation. On the afternoon of the day of the appointment I received a text with a photo and name of the plumber on route to me.
Gregg was great, he quickly checked out my water filtration & softener systems, educated me on them and attended to an outside leak that had pushed to contact a service. He had to source a part which meant a second trip but we worked with my schedule with texts and setting up a return visit, Between the quick response from their online presence, easiness of making and appointments, great use of technology, excellent service and great reviews; ProSkill has become my new go to company for any plumbing and air related.
Additionally, they just added insulation as a new service, I'll be talking to them about scheduling a visit here soon. Provided quote for the faucets, but needed to inspect toilets installation before quoting install price.
Since their quote was much higher for the faucets I elected to go with a different company. We've hired these guys for 3 different jobs over the last 2 years.
They are always professional and have the best customer service of anyone we've encountered. They've installed a water softener, hot water heater and replaced our main water line to our house.
These guys are the best... very responsive, communicative and respectful.
We will always call them first! ProSkill Services is the GO TO company for home and service repair. I have used them countless times and they are by far, the cost friendly company in the Valley.
Their experience is unparalleled to others and provide an resource we hope to never need. Thankfully, their technicians are intelligent and will do their best to repair what is broken rather than total it and refer you to someone else.
They have said me thousands of dollars and I wish I could give a better review. A fantastic company.
A+++++ as far as honesty and caring customer service. Impressive customer service from evaluating my HVAC needs (with a no pressure approach) through the entire installation process.
The team took pride in their work and provided professional quality, honest work and service. Great customer support from beginning to end of the process.
Pro-Skill went the extra mile at every stage. They are my "go to" company for my HVAC, plumbing, and electrical needs.
You can't go wrong with Pro-Skill. Their technicians are polite, professional, and knowledgeable.
Love these guys! I won't use any other company. They are AWESOME! From scheduling to completing the work, everything was stress-free and efficient.
My kitchen sink/countertop was leaking so decided to install new one. Leif came out to take a look and he inspected the leak and suggested the size of the sink that we should get.
He explained every details thoroughly and was being honest with their cost and quality of service. After we decided to have the work done, they were able to schedule Leif to come out within few days.
He came right on time, completed the job as scheduled and made sure all are good to go. Unfortunately, there was a little leak/drip so we called back and asked if he can come out.
He came back the next day with his supervisor. They inspected everything again and did admit that there was some leaking.
They spent good hour to repair and spent some more time to observe any issues. We are very happy with their work and service! They are ON TIME.
For the first appointment for estimate, they called me 2 hours before and asked if he can come by earlier and came within 20 minutes! They'll get their work done as promised and will provide the quality of service they promised. They may not have the lowest cost, but with that service quality, I would be happy to paid that cost! Thank you, Leif and the company! We called ProSkill Services when our AC went out Friday night and another company failed us miserably.
Our neighbor had recommended them and a few people on Nextdoor did as well. They were very responsive and came right out the next morning.
Found the problem. Let us know that we may still be under warranty to save a lot of money.
Ordered the parts. Called and got us scheduled as soon as the parts were in which lucky for us we only had to wait two days.
Eric was great. Very professional cleaned up well.
The communication with this company is great! They let us know by calling, texting, and emailing whee we were in the process. We will call these guys again for sure , they did not disappoint.
I loved the man that installed our water softener and carbon filter. Extremely knowledgeable and professional.
I only give them 4 stars is because it was a fortune and the credit service they use for financing are real a-holes. $1895 for a customer supplied newer water softener, and a new carbon unit.
I would recommend this company just for the service of our professional. Another gripe is that to do financing we were required to go through another company and they wouldn't work with us at.
They denied me and my husband credit because of "activity" on our cards. Of course we are going to put everything on credit when we buy a new house.
An hour later and it put our service tech behind schedule and inconvenienced everyone involved. No, we were not able to get financing.
If you're in a bind this plumber will not help at all because of GreenSky. That's money back on our CC bill every month.
Our credit is perfect by the way, since we pay all CC each month. GreenSky is the company that refused to take us for monthly payments.
Screw them! ProSkill needs to ditch that credit company because it left a sour taste in my mouth. Punctual, accommodating, quality work done.
Very transparent with pricing and work order. No surprises.
The technicians were professional, personable, and skilled. I'm an out of state landlord and needed help replacing a faulty valve under the kitchen sink.
ProSkill Services was able to come out same day and replaced the valve with a higher quality, longer lasting dahl valve. Their systems are dialed in.
I received text confirmations for my appointment, they were able to accept credit card payment over the phone, and I received an invoice via email after the repair was complete. I recommend ProSkill Services to anyone looking for high quality workmanship.
In 25 years we have had a lot of plumbers at our home,but never as efficient as Tyson. I didn't think he would have to get under the sink so I didn't remove anything.
Tyson took everything out and replaced it exactly as it was. He also wore a mask,gloves and booties.
This company is very efficient from the first contact to finish. ProSkill Services has completed several jobs for us in the past couple of months.
Each Job Was Completed Flawlessly. They Do Not Have Pushy Sales Driven Contractors.
(In Alpha Order) Many Thanks Go Out To Chris S, Dale, Mike & Rob...Bravo! I Also Want To Thank Everyone At The ProSkill Services Call Center...They Are All Very Pleasant & Professional. We Are Very Happy Repeat Customers...
They Do Not Have Pushy Sales Driven Contractors. Bravo Proskill Services! Great company.
I was very impressed with their communications. The quality of work was outstanding.
Joseph Marcus was our technician for our water softener filters and Joseph not only did a thorough job, but actually came back a few days later to fix a problem that was not related to what he performed. I had a question about a possible future problem and he came that same day and did what needed to be done!! Rob & Anne P'''.
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