Frederick & Sons Air Conditioning & Plumbing

Frederick & Sons demonstrates strong technical competence and generally fair pricing, with many customers praising quick response times, knowledgeable technicians, and honest diagnostics. However, professionalism scores are significantly dragged down by multiple documented instances of rudeness from owner Leonard, incomplete project work, and one severe incident of customer abandonment mid-job. Th... Read more

Frederick & Sons demonstrates strong technical competence and generally fair pricing, with many customers praising quick response times, knowledgeable technicians, and honest diagnostics. However, professionalism scores are significantly dragged down by multiple documented instances of rudeness from owner Leonard, incomplete project work, and one severe incident of customer abandonment mid-job. The company shows inconsistency: excellent service from technicians like Levi, Manuel, and Edward contrasts sharply with poor owner behavior and occasional service failures. Recent reviews (2024-2025) show both exceptional service and serious complaints about excessive time on-site and disrespect for customer schedules. Read less