Armstrong Plumbing

The reviews reflect a consistently high level of customer satisfaction with Armstrong Plumbing. Key sentiments that emerged include:Promptness and Responsiveness: A recurring theme is the rapid response time. Customers frequently mention that the company, particularly Roger, is quick to respond to emergency situations, often arriving on the same day or even within a couple of hours. This has been ... Read more

The reviews reflect a consistently high level of customer satisfaction with Armstrong Plumbing. Key sentiments that emerged include:Promptness and Responsiveness: A recurring theme is the rapid response time. Customers frequently mention that the company, particularly Roger, is quick to respond to emergency situations, often arriving on the same day or even within a couple of hours. This has been highlighted as a significant factor in customer satisfaction, especially during urgent plumbing issues.Professionalism and Communication: Reviewers consistently commend the professionalism demonstrated by the technicians. Clear communication regarding arrival times and status updates is noted, even in cases where delays occurred due to prior commitments. Customers appreciated being kept informed, which contributed positively to their overall experience.Honesty and Fair Pricing: Many customers specifically mention the fair pricing and lack of hidden fees, which helped build trust. Instances where customers were not charged for unnecessary services, as well as the reasonable rates compared to competitors, reinforce their perception of Armstrong Plumbing as a trustworthy company.Quality of Work: The thoroughness and skill of the technicians are highly praised. Reviewers shared that repairs were not only completed quickly but also with great care, showcasing the company's commitment to high-quality workmanship.Customer-Centric Approach: The personal touch in service was highlighted, with numerous reviewers noting the friendliness and approachability of the staff. The willingness to go above and beyond, such as supporting clients during cleanup after major incidents, left a lasting positive impression.Repeat Business and Recommendations: Many customers expressed their intent to use Armstrong Plumbing for future needs and recommended the service to friends and family. The positive experiences reinforced a sense of loyalty towards the company, indicating strong customer retention. Overall, Armstrong Plumbing's recent reviews paint a picture of a reliable, honest, and well-regarded local plumbing service that excels in customer service and responsiveness, positioning them as a go-to choice for plumbing needs within their community. Read less