Rillito Plumbing

The feedback indicates that Rillito Plumbing has a track record of satisfactory service, as implied by the fact that the customer had previously engaged them multiple times. However, recent experiences have taken a turn for the worse, with a particular focus on pricing transparency. Customers appear frustrated with the company's service model, especially the policy of a minimum charge that was not... Read more

The feedback indicates that Rillito Plumbing has a track record of satisfactory service, as implied by the fact that the customer had previously engaged them multiple times. However, recent experiences have taken a turn for the worse, with a particular focus on pricing transparency. Customers appear frustrated with the company's service model, especially the policy of a minimum charge that was not clearly communicated upfront. This lack of clarity has led to feelings of disappointment, especially when customers felt the fees did not align with the effort or time spent on the job. The sentiment trending in these reviews suggests a need for Rillito Plumbing to reassess its pricing practices and improve transparency to enhance customer trust and satisfaction. Read less