Pima Appliance Repair

Appliance Repair of America presents a deeply divided picture across 15 reviews spanning 2013–2024. Positive reviews consistently praise Chad's promptness, communication, and technical competence, while a substantial cluster of negative reviews — particularly from 2014–2018 — describe missed appointments, unresponsiveness, incomplete repairs, and in one severe case, property damage caused ... Read more

Appliance Repair of America presents a deeply divided picture across 15 reviews spanning 2013–2024. Positive reviews consistently praise Chad's promptness, communication, and technical competence, while a substantial cluster of negative reviews — particularly from 2014–2018 — describe missed appointments, unresponsiveness, incomplete repairs, and in one severe case, property damage caused by a technician. Project completion is the most damaged dimension, with multiple reviewers explicitly reporting that work was never finished, appointments were no-showed, and in one case a job was fraudulently marked complete. Professionalism scores are similarly split, with positive reviewers noting punctuality and friendliness while negative reviewers describe being ghosted, receiving texts instead of calls, and encountering technicians who appeared unqualified. Pricing received mixed signals — one reviewer found costs reasonable, others paid fees for repairs that were never completed or failed immediately, representing poor value. The most recent reviews (2022 and 2024) are positive, which is a modest encouraging signal, but the volume and severity of negative reviews from prior years significantly weigh down the overall score. Read less