Arizona Road Runner Plumbing

The primary sentiment expressed in the review is one of dissatisfaction and frustration. The reviewer highlights a significant issue with reliability, citing two occasions where the plumber did not show up as promised. This behavior has led to the reviewer feeling cheated, especially after having paid a substantial amount of $1,000 upfront. Key findings include:Lack of Reliability: The most pres... Read more

The primary sentiment expressed in the review is one of dissatisfaction and frustration. The reviewer highlights a significant issue with reliability, citing two occasions where the plumber did not show up as promised. This behavior has led to the reviewer feeling cheated, especially after having paid a substantial amount of $1,000 upfront. Key findings include:Lack of Reliability: The most pressing concern is the inability of the plumber to keep appointments, which has directly impacted the customer's trust in the company.Financial Loss: The upfront payment without follow-through has compounded the negative experience, leading to feelings of vulnerability regarding the customer's investment.Recommendation Against: The reviewer explicitly states that they would not recommend the plumbing service, effectively highlighting the potential risk for future customers. In summary, this review underscores the critical importance of reliability in service-based industries, particularly plumbing, where timely interventions are often essential. The failure to meet expectations can lead to significant disenchantment among customers. Read less