Mr. Sunshine Plumbing And Drain

The reviews indicate that a customer had a plumbing issue where drains were not functioning properly. Mr. Sunshine Plumbing and Drain was called to assess the problem and concluded that the customer needed to dig up the lines because they were broken. This diagnosis, however, was found to be incorrect after the customer sought a second opinion from another company. The second company used a rooter... Read more

The reviews indicate that a customer had a plumbing issue where drains were not functioning properly. Mr. Sunshine Plumbing and Drain was called to assess the problem and concluded that the customer needed to dig up the lines because they were broken. This diagnosis, however, was found to be incorrect after the customer sought a second opinion from another company. The second company used a rooter machine and confirmed that the lines were not broken, only indicating potential future maintenance needs due to a small sag in the pipe. Common findings from this review include:Diagnosis Concerns: The primary complaint involves the accuracy of the diagnosis by Mr. Sunshine Plumbing and Drain. The customer felt that the solution proposed (digging up lines) was excessive and unnecessary.Trust and Transparency Issues: The experience has fostered a lack of trust in the company's expertise, as the customer was able to resolve the issue quickly with another service provider.Competitor Comparison: The review emphasizes how a competitor performed better in terms of both speed and quality of service, leading to a sense of dissatisfaction with Mr. Sunshine Plumbing and Drain. Overall, the review suggests that customers may have reservations about choosing Mr. Sunshine Plumbing and Drain due to perceived inaccuracies in their service assessments and the potential for unnecessary costs. Read less