Kerns Plumbing

The reviews of Kerns Plumbing show a strong emphasis on the professionalism and expertise of their staff. Jonathan, the owner, is consistently mentioned as an exceptional leader who is hands-on and committed to customer satisfaction, which significantly bolsters the company's reputation. Customers frequently note the company's prompt communication and ability to respond to inquiries efficiently, w... Read more

The reviews of Kerns Plumbing show a strong emphasis on the professionalism and expertise of their staff. Jonathan, the owner, is consistently mentioned as an exceptional leader who is hands-on and committed to customer satisfaction, which significantly bolsters the company's reputation. Customers frequently note the company's prompt communication and ability to respond to inquiries efficiently, with several mentioning quick response times to service requests. Job performance quality is highlighted numerous times, particularly in complex installations involving gas lines and plumbing systems. Many clients expressed gratitude for the thorough inspections and follow-up services, with specific praise for the safety protocols adhered to during gas installations. Users often conveyed a sense of relief and confidence in the safety standards employed by Kerns Plumbing when handling potentially hazardous systems. Conversely, there is a reoccurring mention of a scheduling mishap, with one reviewer highlighting a concerning incident where a significant number of staff members called out sick. This incident raised questions about the company's reliability and potential issues in workforce management. While this did not overshadow the majority of the reviews, it emphasizes the importance of consistent communication and accountability in service industries. Overall, customers are eager to recommend Kerns Plumbing, often citing past positive experiences and planning future calls for service, solidifying its standing as a preferred choice for plumbing work, particularly in the gas field. Read less